![]() ![]() If not connected securely, the keypad harness connection may come loose and cause some numbers to operate inconsistently. Using a battery tester is not recommended. To avoid difficulties during setup, make sure you use brand-new AA alkaline batteries. You have low batteries if the lock produces longer rapid beeps and either lock or does not lock the door. Milocks Low Batteries (Most Common Issue) Sometimes there can be a problem with how the keypad connects with your lock’s motherboard that may create issues when trying to unlock it remotely. The connection between the keypad and lock is broken / loose/disconnected.Replace them with new ones and see if that helps. If they are low or dead, then that could be the issue. The first thing you should check is the batteries in your keypad. If you are having trouble getting your door to open, the most likely causes are the following: The door will not open after entering the correct code If you can’t finally solve your problem with our article content, please contact the Official aftermarket.īut if you want to change your current home door lock, check out our TTlock smart lock to help you manage your door more safely and conveniently with your phone. Please note that ShineACS Locks is just writing the Milocks troubleshooting article and providing possible handling suggestions, not offering after-sales service. If so, try opening the door manually or using a little force to see if it will pop out of place. If your IVI door lock is not working, ensure it’s not just stuck in the locked position.If it doesn’t, ensure someone didn’t accidentally lock themselves in a room before leaving for work or school.Try opening the backdoor manually and see if that works. If you’ve tried to unlock the door with your phone and it doesn’t work, the door lock may be locked from the inside.If they’re not, disconnect and reconnect them firmly in their original positions. Check that all wires are securely connected and in good shape.If this is the case, you must replace the screen altogether. If the screen still doesn’t work after cleaning it, check that there aren’t any cracks or scratches on it.If this isn’t working, try cleaning the screen with a wet wipe and see if that helps. Most of the time, Milocks keypads have a capacitive touchscreen which means you can use your fingers to type in your PIN.Check that the battery is charged and that you have found the right AA batteries.Make sure that you’ve typed in the correct code. ![]() Milocks keypad not working or not illuminated: Check if your device is damaged or broken. ![]() The Milocks will not unlock if you enter an incorrect password.
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